Business and contact details
- Name, work email address, phone number, job title, and company details.
- Project scope, business goals, process notes, and delivery requirements.
Your data fuels our AI, so protecting it is our highest priority. This policy explains how Tan & Co. collects, uses, stores, and protects information when we provide AI tools and consulting services in Singapore.
This privacy policy applies to information shared through our website, consultations, implementation work, and ongoing support. It covers client contacts, business information, system data, and outputs created while an engagement is active.
Tan & Co. follows Singapore's Personal Data Protection Act (PDPA). Personal data means information that identifies an individual, either on its own or when combined with other information we hold. We process it for a clear business purpose and keep access tied to that purpose.
Scope comes first.
We collect the information needed to understand your project, configure the right tools, and measure the results. The exact information depends on the service you request.
Data use stays connected to the work you ask us to do. We explain the purpose before processing begins when the purpose is not already clear from your agreement.
Security controls are applied across the systems used for delivery and support. We review them as projects change and as new risks appear.
Data is encrypted at rest with AES-256 and in transit with TLS 1.3.
Access controls, multi-factor authentication, audit logging, and quarterly reviews limit exposure.
Our Onraet Road office and selected data centres use physical security measures appropriate to the service.
Regular third-party security audits help test our controls and identify areas for improvement.
We act quickly when issues arise.
Our breach notification process is designed to meet applicable PDPA and GDPR requirements, where relevant.
You may ask to access or correct personal data we hold about you. You may also withdraw consent or request deletion, subject to legal, contractual, and operational requirements.
Send your request with enough detail for us to verify your identity and locate the relevant records. We will explain any information we cannot provide or remove.
Write to [email protected] or to the Data Protection Officer at Onraet Road, Singapore 299781.
Last updated: 21 February 2025.
Tell us what you need to understand. Tan & Co. will route your request to the right person and respond with clear next steps.